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Industry

BizForce360 for Auto Parts & Appliances.

Parts and appliances are sold with a promise attached. BizForce360 ties the sale to the serial number, the warranty card and the service history, so a claim is checked against a record instead of a shoebox of invoices.

Serial numbers, warranty and service history in one record.

  • Serial tracking
  • Warranty cards
  • Service
  • Dealer portals
What is used

The modules a auto parts & appliances business actually runs.

Grouped the way the work happens, not the way the menu is laid out — every one of these is a live screen in the product.

Catalogue and price

6

Deep part lists with pricing that holds up at the counter.

  • Items
  • Daily Pricing
  • Sales Scheme
  • Quotations
  • Orders
  • Invoices

Serial and warranty

6

Every unit's identity and entitlement.

  • Serial Numbers Tracking
  • Batches
  • Warranty Cards
  • Warranty Policies
  • Apply Warranty Policy
  • Direct Warranty Issue

Service operations

6

Complaints, schedules and contracts.

  • Issue Tracker
  • Service Schedules
  • Agreements (SLA)
  • Response Times
  • Billing Cycle
  • Billing Cycle Report

Channel and stock

7

Dealers, warehouses and the parts that move.

  • Dealer Portals
  • Warehouses
  • Stock Counting
  • Goods Issue
  • Dispatch
  • Proof Of Delivery
  • Collections
How it runs

The loop, step by step.

  1. 01

    Sell

    The invoice records the serial number and creates the warranty card in the same step.

  2. 02

    Register

    Policies decide what the unit is entitled to; the card holds the period and the terms.

  3. 03

    Serve

    A complaint opens against the serial, with the full history of what was sold and serviced.

  4. 04

    Claim

    The warranty desk checks coverage, records the decision and the cost bearer.

  5. 05

    Account

    Parts issued, labour and contract billing all post to the ledger, so service is a P&L line rather than a black box.

What it fixes

Where the money leaks today.

Claims without serials

Warranty is attached to a serial and an invoice, so a claim can be validated without hunting through paper.

Service history outside the ERP

Every visit, part and complaint sits on the same customer record that the accounts team uses.

Contract revenue lost

SLA agreements and billing cycles make recurring service billable instead of a favour.

Questions

What auto parts & appliances teams ask first.

Do we need serials on every item?

Only where the item is configured for serial tracking — fast-moving parts can run on batch or plain quantity.

Can dealers raise claims themselves?

Dealer portals expose the dealer's own documents and outstanding, and the service workflow records the claim.

Is service contracted?

Yes — agreements with response and resolution targets, plus billing cycles for the recurring charge.

See it running with auto parts & appliances data.

Open the demo business closest to your operation, or ask us for a walkthrough built around how your business actually runs.